Refund policy

RETURNS:

Please email us within 48 hours of receipt of an item if you intend to request to make a return. All return shipping costs must be paid for by the customer and a tracking number must be provided. Your item must be sent back unworn or unused and in the condition it was sent in, with the same care as to the packing method. Once we have received the item back, we will process the refund of the item back onto your payment method. Please note, the shipping cost does not get refunded.

A note on purchasing our vintage items in the hopes of minimizing returns:

- Our listings are carefully described and measured with detailed condition evaluations so that you can shop with confidence. Please read the entire listing carefully before purchasing and do take the time to view each photo provided.

- We do not manufacture any of these items - they are all pre-owned or deadstock from store closures. 

- Please keep in mind that most vintage clothing and items have likely worn or used before. Even 'New Old Stock' may have flaws from its manufacture or previous storage. Due to the nature of these items, there may be imperfections. We do our best to note the flaws but we may miss trivial ones - we take great care to represent everything carefully. If we have missed something, please let us know as soon as possible and we will try to rectify the situation. 

- Please measure yourself or a like item of clothing to ensure a suitable fit. Minor alterations might be necessary for the best fit to your figure, as with any item of clothing. If you need more information, please message us - we are industry professionals and understand working with clients at a distance. We will happily provide extra measurements or images upon request. 

- We often sell very distressed items for craft purposes, for study/patterns, for "character" costuming or to just get them into the hands of a collector if they seem to have a specific interest or provenance. We make every effort to represent this accurately.